May 25-28, 2023 ❘ Martinsville, VA

FAQ

Accessibility FAQ

Category: Accessibility FAQ

Rooster Walk takes place at Pop’s Farm, a 150-acre outdoor music venue in the foothills of the Blue Ridge Mountains. The venue is not mountainous but there are a lot of hills. We have very, very few paved surfaces. The road network throughout the venue is gravel, and the open public spaces in front of stages and around food/craft vendors are mowed grassy areas. Our tent camping areas are predominantly under mature hardwood canopy, though some of the RV/Tow-Behind Camper areas are in open grassy fields.

As such, it it pretty difficult to get from stage to stage in a wheel chair (harder than on crutches). We do have ADA Golf Cart Shuttle Services that can help transport you from area to area (with the wheelchair if the wheelchair is collapsible), though not within the stage fields. All of our golf cart shuttles must stay on the roads, so you would have to get to the road to be able to get picked up by an ADA shuttle. You can stop anyone with a radio to request an ADA shuttle along the road if you aren’t already in a designated shuttle stop. You would still need to navigate within the amphitheatres on your own because we can’t allow carts in these areas.

Category: Accessibility FAQ

Legitimate, certified Service Animals are allowed at the festival, however “emotional support” animals are not. In order to be admitted to the festival and remain at the festival, a Service Animal must:

  • Be needed due to a specific disability of the owner
  • Be trained to perform a specific task that is directly related to the owner’s disability.
  • Have its documentation and identification tags visible and legible on the harness/leash at all times
  • Remain on leash, in direct charge of the owner, at all times
  • Have its waste/droppings cleaned up and properly disposed of immediately by its caretakers
  • Not show any aggressiveness, growling, or consistent/repeated barking

General FAQ

Category: General FAQ

Thursday: 9am
Friday: 9am
Saturday: 9am
Sunday: 9am
If you arrive when the gates are not open, you may need to wait there until someone can assist you. Tickets will not be sold after the gates have closed for the night, FYI

Category: General FAQ

Can I bring outside food and beverages to Rooster Walk?

We will have a great variety of yummy food vendors. Feel free to prepare your own meals at your campsite as well. We’ll have free bottle filling stations for water in the festival viewing areas and in campgrounds. Bring a bottle! An excellent selection of craft beer and wine will be available near our stage areas. Valid photo identification is required to purchase adult beverages. You are allowed to bring your own food and non-alcoholic beverages into the music viewing areas, but you cannot bring your own alcohol.

Can I bring alcohol (beer, wine etc) to my campsite or into the festival?

No. Outside alcohol is not permitted at Rooster Walk due to the Virginia ABC permit that we hold for this event. Vehicles entering Pop’s Farm may be subject to random searches (trunk,
coolers, backseat, etc.). In addition, patrons walking from the parking lots and campgrounds into the “festival area” where our stages are located will be subject to a mandatory bag check. Confiscated alcohol will not be returned to the patron. Ticket refunds will not be issued due to alcohol confiscations.

Inside the “festival area,” we sell beer, wine, hard ciders, hard seltzers and liquor drinks to patrons. These alcoholic beverages may not leave the “festival area,” however. This means you can’t take an alcoholic drink from the “festival area” through a security point bag check, on your way to the campground or parking lot.

Category: General FAQ

The pond is off limits, no swimming, fishing or entering the pond at any time. NO glass, outside alcohol, weapons, fireworks, drugs, nor drones are allowed. No personal ATVs, golf carts etc, are allowed on the property.

Category: General FAQ

The hour-by-hour band schedule, or “stage schedule” will be announced in the spring. This announcement typically coincides with Single-Day General Admission tickets going on sale. We will promote, in advance, when the hour-by-hour schedule will be announced. Please follow us on our social media pages and sign up for our e-blast newsletter to always be in the loop.

Parking/ Shuttle FAQ

You may only drive onto the festival site with one vehicle if you have an upgraded pass that allows you to. Vehicle must be of regular size and must fit in a regular grocery store parking space. This includes: VIP Cabin, VIP/GA Glamping, VIP/GA RV (vehicle must fit in space with travel trailer), VIP/GA Near Car Camping, GA/VIP Car Parking Pass On-Site.

Patrons with either of these tickets are able to leave and come back into the festival grounds, as long as the parking pass is not lost.

All tickets include off-site parking at the GA Off-site Car lot. If you don’t have an upgraded parking/ camping pass, please proceed to this lot upon arrival. The closest mailing address to this lot is: … and you’ll see signs when you are there. A free shuttle bus runs on a constant loop from the off-site parking lot to the festival site.

Ticket FAQ

Category: Ticket FAQ

Tickets to events hosted by Rooster Walk are non-refundable, as is standard in the concert and festival business. All tickets state this when purchasing via our ticketing platform. That being said, you are welcome to sell your tickets. We recommend selling them directly to a friend or utilizing the Internet to do so. We recommend cashortrade.org or posting them in the Facebook event or Rooster Walk Family Facebook group. You are welcome to connect any potential buyers with info@roosterwalk.com to verify ticket sales. You can change the name on the tickets you purchased yourself or email us to assist with this.

Category: Ticket FAQ

When you log into Eventbrite with the email address you used to purchase the tickets, the tickets will show up under “My Tickets”. If you can’t find them, you can email info@roosterwalk.com to help.

Category: Ticket FAQ

Kids 12 and under are admitted to Rooster Walk free of charge with a paying adult.

Category: Ticket FAQ

We do sell single-day GA tickets. We don’t sell single-day VIP tickets.
For VIP, we only sell 4-day weekend passes (VIP 4-Day Weekend and Full Strut).
For general admission (GA), we sell Thursday, Friday, Saturday and Sunday tickets.

Category: Ticket FAQ

General Admission (GA) single-day tickets go on sale in the spring, typically around the same time that we announce the hour-by-hour music schedule for the festival. We will promote, in advance, when GA single-day tickets are scheduled to go live. Please follow us on our social media pages and sign up for our e-blast newsletter to always be in the loop.

Category: Ticket FAQ

Tickets that gain entry to the festival are: VIP Full Strut, VIP 4-Day Weekend, GA 4-Day Weekend, GA 3-Day Weekend, plus all single-day tickets (Thursdy, Friday, Saturday, Sunday).
Tickets that do NOT gain entry to the festival are: VIP RV Large pass, VIP RV Small pass, VIP Glamping pass, GA RV Large pass, GA RV Small pass, GA Glamping pass, Premium Car Camping pass, Car Camping Pass, Brunch, Ballads & Beer ticket.